The multimodal communication process is essential within patient-provider relationships involving an information exchange between a Sender and Receiver, via a channel (Flensburg, 2009). Health professionals who have an understanding of this theoretical background maximise their ability to effectively communicate with clients (Ondondo, 2015) and in turn enhance their health outcomes (Ruben, 2014). In practice, it is crucial I am an effective communicator to develop positive relationships with clients and to negotiate mutual understandings in a respectful and appropriate manner.
Model showing how a message is transmitted under communication theory.